IT Service Blog

The big question everyone is asking: What is new with Windows 7 and how should our business be thinking about upgrading to it?

When most people think about client retention they think 'Service'. The thought is that if you service your clients so well they will always stay with you.

Lately, owners and managers have been forced to make hard decisions about how to allocate budgets, get creative on ways to work with clients and suppliers to maintain relationships, and learned that communicating with people is still one of the most important aspects of running a business and serving customers.  

Have you noticed that most small to medium sized businesses are operating some variation of a virtual team? These are the teams that are made up of employees and contractors.

If you have not heard about LinkedIn, as a business owner or executive, you should take some time to investigate it - it can drive people to take a closer look at you and your company. LinkedIn is the social networking site that is geared for business networking, not social networking like Face Book.

A couple weeks ago I got the urge and went out and got an iPhone thinking maybe all of Zypes could switch over and it would be a great idea to know firsthand how to support them. Here are my impressions and remember this is compared to my Blackberry Storm with Verizon.

When the Blackberry Storm came out I had this plan to be at the store 1 hour before they opened to make sure I got my Blackberry.  Well I ended up missing my alarm clock, sleeping in and frantically speeding to the store with my rader detector on.  I was not going to miss my chance to get my Blackberry Storm.  I got there and to my relief the girl told me they had plenty in stock.  My first impress was this thing is so cool looking but how do I use it.  I tried making a phone call and looking up someone's name in the address book and It was not intuitive.  And then I tried to type on the screen and that was just not working for me.

A quality server for a small business can be more horsepower then you will ever need. So what do you do with it besides look at it and think that's a really cool server with flashing lights on it that you want to show off to others. Or maybe the showing off part is really only cool to your IT Support team.

Now many people will say "Vista, isn't that full of bugs?" or they are just simply afraid to move from XP to Vista because of what they hear. I think this is a great example of how the media controls people's perception. Another reason why I believe people have held back from the upgrade is because Dell still offers it and too many this implies Dell is keeping XP around because they still haven't worked the bugs out of Vista.

One week ago I downloaded the beta version of Windows 7 from Microsoft and performed an upgrade on my computer running Vista.  I was skeptical since this thing is beta, I thought "was my computer going to still work, would I be causing myself all kinds of extra work having to re-install everything".  Well after the upgrade I am thrilled, even though it's beta it's solid, full featured and just so cool.  Looking back the last time was this excited about a new operating system was when I went from Windows 98 to Windows 2000.  I thought what a radical change, we have moved into the future and now how will I stay away from my computer.