IT Outsourcing

IT Outsourcing in Washington

Zypes manages small and medium-sized business IT environments in a cost effective, reliable manner. As part of our IT services, we can manage the procurement of all your hardware and software needs.

The software and hardware that comprise your IT environment systems are becoming more sophisticated as time passes. They become more pivotal in the day-to-day operation of your business, which in turn affects the results of your company. Outsourcing your IT services to Zypes allows you to manage your business instead of your technologies. You manage your company - let Zypes manage your IT environment and IT support. Zypes is located in Snohomish, WA and provides local service to Portland, Seattle, Shoreline, Spokane, and Tacoma Washington areas.

Zypes IT Managed Services

Your business success depends on your IT infrastructure. You need Zypes to deliver proactive services that not only keep your network up and running, but operating effectively and efficiently.
 

Zypes complete "managed services" package means that you will see increased performance, security, and reliability - immediately, and at an affordable price.

Features and Benefits of Managed IT Services

1. Fast IT Response

• Zypes can monitor issues affecting your network and respond before they become critical - such as a server running low on memory.
• Automatic alert dispatch to your IT service provider guarantees a quick response to on-site problems.

2. IT Security Monitoring

• Alerts your IT service provider on attempted network access by unauthorized users.
• Software content control allows you to restrict high-bandwidth interactive games or illegal p2p file sharing in your IT environment, which monopolize business resources and promote viruses and malware.
• Extensive IT security reporting gives you a bird's-eye view of your network security.
• Patch inventory ensures your operating systems are up-to-date and unexposed to known vulnerabilities.

3. Graphical IT Performance Reporting

• Scheduled executive reporting - automatically generated and sent directly to your e-mail address.
• Easy-to-understand graphical reports with acceptable and unacceptable lines.
• IT capacity management and upgrade planning made simple.

4. Remote IT Management and Communication

• Zypes can minimize disruptions to the work environment by remotely resolving issues using a secure VPN system.
• If an issue arises that requires on-site assistance, prior in-depth knowledge allows us to send fully prepared specialists who can resolve the issue fast.
• IT network service monitoring and alerting - POP3, HTTP, FTP and others.
• Very low bandwidth requirements - does not slow down your network response and will respond before they become critical - such as a server running low on memory.

5. Detailed Site Level IT Inventory

• Up-to-date hardware, software and patch information - automatically collected, 100% accurate can be used for insurance claims in case of flood, fire or theft.

Why Outsource IT Operations?

The main reason our customers choose to outsource their IT operations is because they lack qualified, dedicated resources to manage and support their IT environment.

We have found that many small businesses use resources that are the least expensive option, or shared between other business needs. These resources fall into one of three categories. You may recognize this person in your office today.

The Volunteer:
This person is typically found in non-profit organizations and offers their services because of a personal connection to the owners or managers. In most cases, the volunteer will contact professionals to effectively manage issues that arise.

The Dual Performer:
These individuals are paid employees with multiple responsibilities within the company. Part of their job is to support the IT operations because they are the most knowledgeable about technology. We often hear "the job just fell in my lap" when talking to these people. Larger IT issues and projects take up too much of their time because they have other responsibilities to the company. 

The Professional Hobbyist:
These are individuals who your business pays to be responsible for handling larger IT issues, but are not employees. These people are often very talented, but have another job or simply "do this on the side". Your needs compete with their other responsibilities, which will often negatively affect the reliability of your IT environment.