We’re here to help.
For non-emergency requests, please contact us here:
(425) 212-2244 ext. 1
Hours: Monday–Friday 8am–5pm
Call our local number (425) 212-2244 during normal business hours, Monday - Friday 8AM-5PM, choose either menu Option 1 for tech support or 2 or 3 for extension and name dialing to reach a specific team member. Outside of normal business hours an alternate menu will be available with option 5. This option will allow you to leave a message that will also page all team members. If no one is available, please leave a message.
Please note: Phone and email messages are processed in the same queue and typically handled within one business hour.
Client Support Login
If you don't have access to ConnectWise, this is a non-emergency contact method. From here you will be able to view the status of open tickets. This is for Account Managers and others who have been given special permission to manage their account with Zypes. You must have a login created first by Zypes.
Client Referral Form
Are you impressed by the professional service and support your IT infrastructure has received? If so, we hope you will be interested in referring our company to your business colleagues!
If the company you refer our services to performs any of the following actions, we will discount your next monthly invoice up to 50% or send you $250.00*:
Hires Zypes for an IT project
Hires Zypes for ongoing IT outsourcing service provider
Contracts Zypes to monitor their network and/or desktop
Simply provide us with your name and email address, along with information about your business referral, and we will follow-up as soon as possible.