IT Support Services for Dentist Offices
IT Support for Dental Practices in WA
Technical Support for Dental Professionals Since 2001
At Zypes, Tristyn and our expert IT management team provide specialized technology solutions tailored specifically for the dental industry.
From solo practitioner offices in Everett to multi-location clinics across Seattle, we ensure your practice meets rigorous HIPAA compliance standards while maintaining the 24/7 operational uptime your patients expect.
At Zypes, we don’t just manage your network; we also put strategies in place to protect your patient data and ensure your clinical workflow never misses a beat.
Let’s talk - contact us online or call (425) 212-2244 to speak with a dental IT specialist.
IT Services for Dental Offices
Managed IT Solutions
Whether you run a dentistry office or an oral surgery center, Zypes offers scalable solutions to keep your facility running smoothly.
✓ Proactive Monitoring: Our team manages your entire infrastructure with 24/7 monitoring to prevent downtime before it affects patient chair time.
✓ Practice Management Integration: We ensure your servers and workstations are optimized for platforms like Dentrix, Eaglesoft, or Open Dental.
Co-Managed IT Solutions
If you already have an IT team member, but need more horsepower, the Zypes team can partner with your existing staff to help you handle the heavy lifting.
Our co-managed IT support services include:
✓ Strategic Support: We tackle complex backend infrastructure and security for your dental office, allowing your internal team to focus less on technology and more on daily clinical workflows and patient care.
Security/HIPAA Compliance
In the dental industry, security isn't just about privacy—it’s about patient trust and legal safety. Here is how Zypes can help you ensure maximum security and HIPAA compliance:
✓ Threat Detection & PHI Protection: We implement real-time monitoring to neutralize breaches before they compromise Protected Health Information (PHI) or disrupt digital imaging sensors.
✓ Risk Assessments: Regular audits to ensure your practice remains fully compliant with federal regulations.
Microsoft Office 365 for Dental Teams
Modern dentistry requires seamless, secure collaboration. We migrate your legacy systems to a HIPAA-compliant Microsoft 365 environment, featuring:
✓ Business Associate Agreements (BAA): Proper configuration to meet federal privacy standards.
✓ Encrypted Email: Standardized protocols to ensure every referral and patient communication is secure.
✓ Secure Teams Portals: Protected use of Teams for inter-office communication and file sharing.
Backup & Disaster Recovery Solutions
In a clinical setting, data loss is a dental emergency. Our recovery solutions ensure your records and imaging data are resilient.
Our recovery solutions ensure your electronic health records (EHR) and imaging data are always resilient.
✓ Recurring Backups: Local and cloud-based snapshots of your EMR/EHR databases and high-resolution PACS imaging.
✓ Rapid Recovery: Industry-leading Recovery Time Objectives (RTO) to get your clinic back online in minutes, not days.
Apple/Mac & VOIP Phone Services
Many specialists prefer the macOS ecosystem for its reliability and high-resolution imaging capabilities. Zypes is one of the few firms in the Seattle area offering native Mac and VOIP phone support.
✓ Hybrid Environments: Seamlessly integrate Macs into your Windows-based server or EHR environment.
✓ Dental VoIP: Connect your front desk, operatory rooms, and billing department on a single, crystal-clear, and secure phone system.
Why Washington Dentists Trust Zypes
We optimize your patient care infrastructure.
With decades of experience serving Seattle, Everett, and the Puget Sound region, the Zypes team understands the local medical landscape. We combine technical expertise with a patient-first mentality.
When you call for help, you get a specialist who understands that a broken sensor or a slow workstation means a patient is waiting in the chair.
Meet Our IT Specialists
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Tristyn Duerr
Owner
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Peter Heggem
Systems Administrator
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Marcus Bradbury
Systems Administrator
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Dan Wheeler
Systems Administrator
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Bern Olds
Systems Administrator
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Serena Herrick
Office Manager
Dental IT Support FAQs
Here are some of the most asked questions we get about technical support for the dental industry
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We implement end-to-end encryption, sign a BAA with your practice, manage secure backups, and conduct regular security risk assessments to identify vulnerabilities.
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Yes. We have extensive experience supporting major platforms like Dentrix, Eaglesoft, and Open Dental, as well as digital imaging software like Dexis and Schick.
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Our disaster recovery plan includes "Instant On" capabilities. We can spin up a virtual version of your server in the cloud or locally, getting you back to work in minutes.
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Yes, we ensure your network has the bandwidth to handle large 3D CBCT files and that your workstations meet the GPU requirements for high-res imaging.
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Yes. VoIP allows for features like "Screen Pop" (identifying a patient as they call), easy inter-office paging, and the ability to answer office calls from home during an emergency.
Contact Zypes today to see how we can help your business.
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Seattle • Everett • Bellevue • Redmond • Lake Stevens • Marysville • Mukilteo • Snohomish • Mill Creek • Bainbridge Island • Issaquah • Sammamish • Monroe • Bothell • Duvall • Kirkland • Mercer Island • Woodinville • Kenmore • Tacoma • Brier • Cedar Park • Edmonds • Mountlake Terrace • Renton • Clyde Hill • Bitter Lake • Lake Forest Park • Newcastle • Snoqualmie